Refund policy

We want you to shop with confidence.

• 30-Day Free Returns
• Free Return Shipping
• Worldwide Returns Accepted
• Items must be returned in their original condition.
• Refunds are processed after inspection.
• Original shipping fees (if any) are non-refundable.
• Damaged or incorrect items will be replaced or refunded at no extra cost.
• Contact support@NeckRelief.store before sending any return.